Herschel Parts Automates Multicarrier Shipping and Improves Cost Control with Descartes

What happened

Herschel Parts, a maker and seller of aftermarket agricultural replacement parts, now handles 98% of its shipments through one Descartes Pacejet shipping workflow spanning parcel and less-than-truckload carriers, cutting about 10 hours of manual data entry weekly and finding carrier options 5% to 10% cheaper per shipment.

Confirmed

Global impact / market context

For Descartes, this customer case shows its shipping software can link with a company's core record-keeping system, which means the software that tracks orders, stock and money. Saving staff time and lowering shipping costs gives buyers a clear reason to keep and expand paid subscriptions.

Analyst inference

Packaging freight across parcel and less-than-truckload carriers in one workflow targets a common cost problem: workers re-entering shipment details in separate carrier portals. Descartes can point to measurable savings when selling to manufacturers and distributors weighing software spending against freight costs.

Analyst inference

What to watch

1. Herschel processes 98% of shipments through one workflow and has eliminated roughly 10 hours per week of manual data entry, showing how deeply the tool is used. Confirmed
2. Watch whether Descartes names more customers adopting Pacejet with an ERP system, since wider adoption would show the product works beyond one manufacturer. Proposed
3. Carrier options priced 5% to 10% lower per shipment could make software fees easier to justify, but savings depend on each company's shipping volume and routes. Analyst inference

Evidence

• globenewswire.com