Beware of scammers trying to impersonate CoinMarketCap members. CMC does NOT have a phone number, and we will NEVER call you. When in doubt, always contact CMC Customer Service for verification.

What happened

Scammers are pretending to be CoinMarketCap staff and contacting people by phone, even though CoinMarketCap does not have a phone number and says it will never call users. The warning advises users to verify through official customer service.

Confirmed

Global impact / market context

If investors answer fake calls, they may disclose login credentials or send money, leading to direct financial loss and reduced confidence in crypto services. Awareness reduces fraud risk, protecting personal assets and maintaining market participation.

Analyst inference

Phone‑based phishing scams have become common in the cryptocurrency world, where fraudsters often claim to represent well‑known platforms to steal personal data or funds. This warning highlights that even reputable sites like CoinMarketCap do not use phone calls, underscoring the need for caution.

Analyst inference

What to watch

1. Monitor the number of complaints about phone calls that claim to be from CoinMarketCap, as a rise may indicate organized scam campaigns targeting crypto investors. Analyst inference
2. Watch for unsolicited calls asking for account passwords, private keys, or verification codes, since sharing these details can give scammers access to wallets and lead to fund loss. Analyst inference
3. Track whether CoinMarketCap reinforces its no‑phone‑call policy on its website or through official communications, as stronger messaging can help reduce successful phishing attempts. Analyst inference

Affected assets

• NOT — Notcoin

Evidence

• x.com