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American Well 3Q 2026: Revenue $49M, Net loss $11.4M, EPS ($0.67) — 10-Q Summary

American Well reported third-quarter 2026 revenue of $49M, down 13% from $56.3M a year earlier. Its net loss narrowed to $11.4M from $32.4M, and diluted loss per share improved to $0.67 from $2.00. Operating expenses declined, while platform visits fell to 2.7 million from 3.6 million.

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What happened

American Well reported third-quarter 2026 revenue of $49M, down 13% from $56.3M a year earlier. Its net loss narrowed to $11.4M from $32.4M, and diluted loss per share improved to $0.67 from $2.00. Operating expenses declined, while platform visits fell to 2.7 million from 3.6 million.

Confirmed

Global impact / market context

The smaller net loss alongside falling revenue suggests lower operating expenses helped reduce losses, but weaker sales remain a concern. If the company cannot restore revenue while controlling costs, the path toward profitability could remain difficult; fewer platform visits may also limit service activity.

Analyst inference

The results show mixed operating signals: revenue and platform visits declined, while the net loss narrowed and visit revenue increased by $6.4 million over nine months. American Well also said it is focusing resources on its platform, strategic customers, and profitability after divesting APC.

Analyst inference

What to watch

  1. Future quarterly revenue and platform visit figures will show whether the declines continue or reverse, helping indicate whether customer activity is translating into stronger sales. Analyst inference
  2. Track whether operating expenses keep falling and the net loss narrows, since cost reductions helped improve the reported loss despite lower third-quarter revenue. Analyst inference
  3. Management identified digital and hybrid care adoption as a potential growth driver and said it is pursuing efficiencies; these are stated aims, not confirmed future results. Confirmed

Evidence

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